Got questions? This way.
FAQs, quick fixes, and official info on every feature.
Can't find your question here, try our support forums.
General questions:
Trade360.ai is India’s first AI-driven, fully automated trading platform that simplifies trading by using advanced algorithms and data analytics to make smarter trade decisions in real-time.
Trade360.ai is designed for all types of users, from beginner traders to seasoned investors and institutional investors.
List of brokers it is compatible with: Zerodha , IIFL securities, Angel One, Fyers, Upstox, Dhan Flattrade, Kotak Securities and Samco.
Yes, beginners can use Trade360.ai as it does not require prior trading knowledge. The system’s built-in strategy ensures ease of use.
No, when you request our team for live demo, you will be shown live account profit and loss report which is active since years.
A minimum capital of Rs.2,00,000/- is required for better trading and diversification.
Yes you can, make sure you don't use the funds from allocated amount.
Yes, our team will help you for the same.
No, you can use the platform as per your convenience and cancel your subscription at any time
Yes, you can pause or stop trading by unlinking your trading account through the platform's settings
Yes, Trade360.ai provides guides and support to help users understand the platform and maximize its benefits
Yes, list of brokers is shared.
The platform ensures the highest level of security with encryption, secure connections, and compliance with industry standards
Yes, Trade360.ai offers real-time trade monitoring and performance tracking on its dashboard.
You can manage your subscription plan through your account settings or by contacting customer support.
Simply sign up, link your trading account, and let Trade360.ai’s built-in system handle the trades for you.
No, refund is not applicable.
Yes, you can, same number of days left by you will be continued on new account.
The platform has a robust backup infrastructure to handle outages. Any issues are promptly addressed, and users are notified.
You can reach out to customer support via email, live chat, or phone for quick assistance.
Pricing and Plans
Trade360.ai offers automated trading, backtesting, real-time analytics, customizable strategies, and robust reporting tools.
The platform uses AI algorithms to analyze market trends and execute trades automatically, reducing manual effort and errors.
Yes, real-time market updates and analytics are integral features of the platform.
No, all costs are transparent. Any additional fees for premium features or integrations are clearly mentioned.
Yes, discounts are available for annual subscriptions and bulk accounts for corporate clients.
No, taxes are excluded.
No, refund is not applicable.
Your data will be retained for a limited period, allowing you to renew your subscription without losing historical information.
Yes, pausing your subscription is possible, and you can resume it anytime without losing access.
Yes, customized plans are available for enterprise clients and traders with high volumes.
Adding more accounts may incur additional charges based on your subscription plan.
No, all updates and new features are included in your subscription at no extra cost.
Yes, referral discounts and loyalty rewards are offered for users who bring in new subscribers.
No, demo is not applicable.
You will be notified, and you can upgrade your plan to access higher limits.
Yes, pricing is tailored for individual traders and corporate clients based on their needs.
Security and Privacy:
Trade360.ai uses encryption, secure logins, and two-factor authentication to prevent unauthorized access.
No, credentials are encrypted, and access is secured using tokenized connections.
Only you have access. The platform’s team does not access your trading information without explicit consent.
No, your data is not shared with third parties without your consent.
Data is stored securely and is available to you for the duration of your subscription.
Yes, trade logs are retained for your review and compliance purposes for a defined period.
Activity tracking is only for improving user experience and troubleshooting. No unauthorized monitoring occurs.
Your data will be retained for a limited time after cancellation, after which it will be permanently deleted.
The platform undergoes regular security audits to ensure compliance with industry standards.